mvw77's Privacy Policy

mvw77 collects various types of information in order to provide its services. This information falls into two main categories:

1.1 Information You Provide

• Name, date of birth, and identity verification details provided at registration.
• Active contact details — email address and mobile number.
• Information related to your payment method (see Section 9 below for details).
• Documents submitted for identity verification (national ID card or other government-issued documents).
• Information provided when contacting customer support.

1.2 Automatically Collected Information

• IP address and device identification data.
• Browser type and version, operating system.
• Platform access times, usage patterns, and navigation data.
• Gaming activity logs — bets placed, wins and losses, and transaction history.
• Information collected via cookies and similar tracking technologies (see Section 5 for details).

mvw77 uses collected information only for legitimate purposes. The main purposes are described below:

mvw77 may share your information with third parties only in very limited circumstances and only where necessary:

• Payment Service Providers: The minimum necessary information is shared to complete transactions via mobile banking services such as bKash, Nagad, and Rocket.
• Technology Partners: Trusted technology providers who operate the platform's infrastructure work under strict confidentiality agreements.
• Legal Obligations: Information may be disclosed as legally required in response to a court order or lawful direction from a competent authority.
• Fraud Investigations: In cases where fraudulent activity is being investigated to protect the security of the platform.

Outside of the circumstances listed above, your information will not be shared with any third party. All vendors with whom information is shared are contractually bound to uphold our privacy standards.

mvw77 treats the protection of your personal and financial information as its highest priority. We use industry-standard security technologies and practices:

• SSL Encryption: All data transmitted on the platform is encrypted using SSL/TLS technology, so no third party can read it.
• Encrypted Databases: Stored personal information is protected with strong encryption.
• Access Controls: Only authorized personnel have access to the information they need, and all access is logged.
• Regular Security Audits: Regular internal and external security assessments are conducted to identify and address potential vulnerabilities.
• Firewalls & Intrusion Detection Systems: Multiple layers of technical protection are in place to prevent unauthorized access.

Cookies are small text files stored in your browser that help a website recognize you and remember your preferences. mvw77 uses the following types of cookies:

You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some platform functions to stop working properly.

mvw77 retains your information only for as long as it is necessary or legally required. Specific policies are described below:

• Active Account Data: Retained for the duration the account is active and for as long as necessary thereafter.
• Transaction History: Records of financial transactions are retained for an extended period for legal and audit purposes.
• Identity Verification Documents: Retained for as long as necessary to meet regulatory requirements.
• Communication History: Conversations with customer support are retained for a limited period to ensure service quality.

When an account is closed, and in the absence of legal obligations or legitimate business reasons, personal information will be securely deleted or anonymized at the end of the applicable retention period.

mvw77 grants users the following rights over their personal information:

To exercise any of the rights above, please contact our support team. We will respond to your request within a reasonable time. Please note that some information may not be possible to delete for legal or contractual reasons.

We verify through our identity verification process that only users aged 21 and above are using our services. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has registered on this platform, please contact our support team without delay.

mvw77 processes financial transactions via bKash, Nagad, and Rocket. Information related to these transactions is particularly sensitive, and we maintain additional layers of protection for it:

• The connection with payment service providers is handled entirely through encrypted channels.
• Only the minimum information required to complete a transaction is shared — no unnecessary data is transmitted.
• We never ask for your mobile banking PIN, password, or OTP, and no representative of mvw77 will ever ask for this information.
• The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800. Withdrawals are typically completed within 10 to 45 minutes.
• Records of all financial transactions are stored securely, and you can view your transaction history at any time.

mvw77 may review and update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• The updated policy will be published on this page.
• A notification may be sent to the registered email address in the relevant field.
• The date of the change will be noted at the top of the policy.

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. It is therefore recommended that you visit this page regularly.

If you have any questions about this privacy policy, wish to exercise any of your rights regarding your information, or have any concerns, please contact us. Our team is able to provide support in both Bengali and English.